PRIVACY PROTOCOLS

LAST UPDATE: AUGUST 26, 2026

PRIVACY POLICY

1. INTRODUCTION

Welcome to Fitted Automation ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fitted-automation.com (the "Site") and use our services (the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. DATA COLLECTION PROTOCOLS

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personally Identifiable Information (PII)Information such as your first and last name, email address, phone number, and other identifiers that permit online or offline contact, which you voluntarily provide to us when you register with the Site, fill out a contact form, or choose to participate in various activities related to the Site and our Services.
  • Derivative and Usage DataInformation our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

3. ACQUISITION METHODS

We collect information both actively from you and passively via automated means:

[ACTIVE] MANUAL INPUT

Voluntarily provided data when submitting forms, registering for an account, or contacting us. By using the Site, you consent to these protocols.

[PASSIVE] AUTOMATED TRACKING

Cookies, web beacons, and tracking technologies to collect Usage Data, enhance experience, and analyze trends. Control available at browser level.

4. UTILIZATION PARAMETERS

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Services to:

  • > Create and manage your account
  • > Email regarding account or order
  • > Respond to customer service requests
  • > Send newsletters (opt-out available)
  • > Improve Site operation
  • > Monitor usage and trends
  • > Notify of updates
  • > Prevent fraudulent transactions
  • > Process payments/refunds
  • > Comply with legal requirements

5. DISCLOSURE VECTORS

We do not sell your personal information. We may share information we have collected about you in certain situations:

LEGAL COMPLIANCE

To respond to legal process, investigate violations, or protect rights/safety.

THIRD-PARTY PROVIDERS

Shared with providers performing services on our behalf (data analysis, hosting, etc.). Key providers:

  • * Google Analytics (Traffic Analysis)
  • * Make.com (Workflow Automation)
  • * VAPI (Voice Automation)
  • * Google Firestore (Secure Database)

BUSINESS TRANSFERS

In connection with merger, sale, or acquisition. Notifications will be provided.

6. DATA RETENTION

We will retain your personal information for a period consistent with the original purpose(s) for which we collected it. When we no longer need your personal information, we will delete or anonymize it. If deletion is not immediately possible (e.g., backups), we will securely store and isolate it.

7. USER RIGHTS & CONTROL

Depending on your location (GDPR/CCPA), you may have rights regarding your personal information:

RIGHT TOACCESS
RIGHT TORECTIFICATION
RIGHT TOERASURE
RIGHT TORESTRICT PROCESSING
RIGHT TOOBJECT TO PROCESSING
RIGHT TODATA PORTABILITY
RIGHT TOWITHDRAW CONSENT
RIGHT TONON-DISCRIMINATION

To exercise these rights or opt-out of communications, contact us using the provided channels.

8. SECURITY PROTOCOLS

We use administrative, technical, and physical security measures including:

  • [SECURE] Firebase Authentication & Rules
  • [ENCRYPT] Data Encryption in Transit/Rest
  • [ACCESS] Strict Access Controls
  • [AUDIT] Regular Security Reviews

WARNING: No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. MINOR PROTECTION

Services not intended for individuals under 13 (or 16 where applicable). We do not knowingly collect data from minors. Detected data will be purged immediately.

10. INTERNATIONAL TRANSFER

Services hosted in the United States. Accessing from EEA/UK implies consent to transfer and processing in the U.S. in accordance with this policy.

11. META PLATFORM DATA

This section applies only where you connect Meta assets — a Facebook Page, Instagram account, ad account, or Business portfolio — to an application or integration that we operate on your behalf. It describes our handling of "Platform Data" as that term is used in the Meta Platform Terms, and it controls over any more general statement in this policy where the two differ.

  • What we receiveAdvertising and Page data for the assets you connect: ad account, campaign, ad set and ad identifiers and names; delivery and performance metrics such as impressions, clicks, reach and amount spent; Page and Instagram account identifiers and names; catalog and business metadata; and the access tokens that authorize our access.
  • What we do not doWe do not sell Platform Data. We do not use it for our own advertising, to build or enrich profiles of individuals, or to make decisions about eligibility for employment, credit, housing, insurance or similar benefits. We do not transfer it to any data broker, ad network, or monetization service.
  • How we use itSolely to deliver the services you have engaged us for: reporting and analysis, campaign management and optimization, and the automations we build and operate for you. Use is limited to the assets you connect and ends when our engagement ends.
  • Service providersWe rely on a limited set of vendors — cloud hosting, storage, and, where a service you have engaged calls for it, AI model providers — to process Platform Data on our instructions. They are bound to confidentiality and to use the data only to provide their service to us. We do not permit them to use your Platform Data to train general-purpose models.
  • Retention, deletion and revocationWe retain Platform Data only as long as needed for the purposes above, and delete or anonymize it when our engagement ends. You may revoke our access at any time through your Meta settings, and you may request deletion at any time. See our Data Deletion Instructions for how to do both.

Our handling of Platform Data is governed by the Meta Platform Terms and Developer Policies in addition to this policy.

12. POLICY UPDATES

Updates will be posted here with revised "Effective Date". Significant changes may be notified via email. Periodic review is advised.

13. CONTACT UPLINK

Direct inquiries to:

Fitted Automation

ryan@fitted-automation.com
SECURE DATA VAULTSYSTEM ID: 4920-X